at the end of last year, registered syrian refugees in jordan, lebanon, iraq, turkey, and north africa totaled 480,000. there were 96,000 pending registration and it estimates there were half a million undocumented refugees in the region. hundreds of lebanese who lived in syria for decades make up some of the undocumented. they had been denied syrian citizenship which means they do not qualify for aid. >> the family is in mourning. their son was only 12 and killed by a syrian army sniper who fired through his school bus across the border. the family was told that the state media described him as the leader of a terrorist gang. >> he was only 12 years old. >> the bullets and shells have killed dozens of civilians inside lebanon. the conflict has affected one particular group of people in lebanon especially hard. these people of lebanon -- lebanese descent were born in syria but under the law they do not have the right to citizenship. >> we have farms and houses but it was lost and destroyed and looted. we have nothing. no work, no aid. >> the town has received 325 similar families fleei